Reputation Management

Every day, customers are talking about businesses online, whether it’s on Yelp, Urbanspoon, Google+, Facebook, personal blogs, or elsewhere.

85% of consumers find local business info online1, and 90% of customers say buying decisions are influenced by online reviews.

Your business needs an affordable way to see what their customers are saying and manage their reputation.

Welcome To Active Brand Manager!

BRAND RECON shows you what customers are saying about you everywhere on the web, it helps improve your visibility in local searches and provides automated progress reports to prove your progress.

Verify your listings online and unify your presence!

Your Visibility score will show the accuracy of data in business listings across online directories, review sites and social networks. Accurate listings can be a boost to your online presence and Inconsistent listings can lead to poor placement in search engine results.

Ascential Media's Listings Distribution service shows you how you look online, you can choose to use this list and correct these errors yourself or Ascential Media can correct online listings on your behalf.

What are customers saying about you on top review sites?

BRAND RECON automatically retrieves ratings and reviews from top sites like Yelp,, Citysearch and dozens of others. Customer reviews and online word of mouth heavily impact your businesses’ bottom lines.

We show it all!  The good, the bad and the ugly from social networks, blogs and more!

On top of reviews, BRAND RECON finds mentions from news sites, blogs and social networks so you get the full picture of what people are saying. Mentions are scored from positive to negative, so it's easy to see which comments need to be addressed.

We even monitor your competition!

BRAND RECON reveals how frequently your business is mentioned compared to your competitors in online searches. The ability to track deals and social activity comes in handy for seeing how active competitors are online and which promotions they use that may be effective.

Automated alerts maximize engagement, and inform you of all this activity

Alerts are sent when new information is found. These alerts are configurable, allowing the business owner to select which types of content and events will trigger an alert.

Executive Reports roll up activity for all aspects of online presence and reputation monitoring. This report is emailed out once a week.

visit Active Brand Manager to learn even more!

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